PRIVACY POLICY

Koval Collaborative, LLC Effective Date: 09/05/2026 Last Updated: 09/05/2026

Koval Collaborative, LLC ("Koval Collaborative," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, kovalcollaborative.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, phone number, school/district affiliation, and job title

  • Messages, inquiries, or details submitted through our Contact form

  • Information submitted when scheduling a consultation

  • Payment and billing information, if you purchase services or courses through the Site (processed securely by our payment processor; we do not store full payment card details)

  • Any other information you voluntarily provide when corresponding with us

b. Information Collected Automatically When you visit the Site, we (and our service providers, including our website platform, Squarespace) may automatically collect:

  • IP address, browser type, device type, and operating system

  • Pages visited, time spent on pages, referring/exit pages, and click activity

  • Approximate geographic location (derived from IP address)

  • Cookies and similar tracking technologies (see Section 5 below)

c. Information from Third Parties We may receive information about you from third-party services we use to operate the Site, such as email marketing platforms, scheduling tools, or analytics providers.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests for consultations or services

  • Provide, maintain, and improve our services, including leadership coaching, strategic planning, program evaluation, and family engagement programming

  • Process payments and fulfill service or course purchases

  • Send administrative information, updates, and, where you have opted in, marketing communications

  • Analyze Site usage to improve content, functionality, and user experience

  • Maintain the security and integrity of the Site

  • Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who perform services on our behalf, such as website hosting (Squarespace), email communication, payment processing, scheduling, and analytics providers, under obligations to protect your information.

  • Legal and safety purposes, where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Koval Collaborative, our clients, or others.

  • Business transfers, in connection with a merger, acquisition, financing, or sale of business assets, where personal information may be transferred as part of that transaction.

  • With your consent, for any other purpose disclosed to you at the time of collection.

4. School, Family, and Student-Related Information

Koval Collaborative works with schools, districts, and families on leadership development, program evaluation, and family engagement initiatives. In the course of that work, we may receive information from school or district partners as part of a separate services agreement. That information is handled according to the terms of the applicable agreement and in compliance with applicable education privacy laws (such as FERPA, where relevant).

This website itself is intended for general informational and business-contact purposes and is not directed at children. We do not knowingly collect personal information directly from children under 13 through this Site. If you believe a child has provided us with personal information through the Site, please contact us so we can delete it.

5. Cookies and Tracking Technologies

Our Site, built on the Squarespace platform, uses cookies and similar tracking technologies to operate the Site and understand how visitors use it. These may include:

  • Essential cookies – necessary for the Site to function properly

  • Analytics cookies – help us understand visitor behavior (e.g., via tools such as Google Analytics, if enabled)

  • Functionality cookies – remember preferences and improve user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete the personal information we hold about you

  • Object to or restrict certain processing of your information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly

  • Request a copy of your personal information in a portable format

Residents of certain U.S. states (such as California) and individuals in the European Economic Area, UK, or other jurisdictions with applicable privacy laws may have additional rights under those laws. To exercise any of these rights, please contact us using the information in Section 11.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Koval Collaborative, LLC Website: https://kovalcollaborative.com Email: https://kovalcollaborative.com/contact Address: [Insert Business Address, if applicable]

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Koval Collaborative, LLC should have this policy reviewed by a qualified attorney to ensure it accurately reflects actual data practices and complies with all applicable laws (e.g., CCPA/CPRA, GDPR, FERPA, COPPA) before publishing it on the live website.